Keeping COVID-19 Secure

Your safety – and the safety of our staff, artists and volunteers – is our utmost priority, whether at The Courthouse or at one of our performances or workshops across North Yorkshire.

We hope the information below gives you everything you need, but if you have any questions please contact us by emailing admin@ruralarts.org or by calling 01845 526 536.

Latest Update (19th July 2021)

While restrictions across England lifted on Monday 19th July 2021, for now we’re keeping many of the changes we’ve made previously to ensure everyone can remain confident throughout their visit.

We will review these periodically and are grateful for your understanding while these remain in place.

We’re committed to creating as safe an environment as possible for everyone who visits, with particular regard to disabled people and those clinically extremely vulnerable.

The Courthouse – including our award-winning café and artisan shop – is open Tuesday – Saturday, 10am – 4pm. We are also running activities across North Yorkshire, and our programme of touring performances recommence in September 2021.

Unable or not quite ready to join us in person? Check out our free, recorded workshops.

Visiting The Courthouse

We’ve made significant changes to ensure you feel confident throughout your visit.

You can download our full COVID-19 Secure Guidelines for Visitors by clicking here, or review our Frequently Asked Questions below.

DO NOT enter The Courthouse if you or anyone in your household:

  • currently has or has experienced Coronavirus symptoms in the last 10 days,
  • has been told to self-isolate by NHS Test and Trace

Below are the key guidelines we encourage you to observe throughout your visit:

  • Wear a face-covering where possible, particularly in crowded areas as per Government guidance
  • Keep your distance from those outside your household/bubble where possible
  • Sanitise your hands using our dispensers
  • Follow the one-way systems and other signage around the building
  • Follow advice given by our staff, and let us know any concerns

You might also want to review our general information about visiting The Courthouse which may help you plan your trip.

Frequently Asked Questions

Your safety during your visit to The Courthouse remains our priority.

For now, we’re keeping many of the changes we’ve made previously to ensure everyone can remain confident throughout their visit.

Our full COVID-19 Secure Guidelines for Visitors lays out the ways we’re working to protect you across different spaces and activities around The Courthouse.

Our overall measures are:

  • Staff wear face coverings (exceptions and exemptions apply) and take their temperature before entering The Courthouse
  • Cleaning and ventilation is increased throughout the building
  • Capacity is reduced across our all activities
  • Social distancing is available at all activities
  • Perspex screens remain in the café and shop, and can be provided for workshops and performances/live screenings
 

Below are the key guidelines we encourage you to observe throughout your visit:

  • Follow the one-way systems and other signage around the building
  • Sanitise your hands using our dispensers
  • Keep your distance from those outside your household/bubble, where possible
  • Wear a face-covering in crowded areas, as per Government guidance
  • Check in using the NHS COVID-19 App, if you use it
  • Follow advice given by our staff, and let us know any concerns
 

We encourage the wearing of face coverings, where possible, at The Courthouse.

The Government “expects and recommends that people wear face coverings in crowded areas”.

The Courthouse can get busy, so we ask you to consider whether this Government guidance applies to your visit or activity.

Our staff generally wear face coverings, although exceptions and exemptions apply.

Customers in our shop and café, and visitors to our exhibitions, are encouraged to practice social distancing via floor stickers.

Social distancing or separation via acrylic screen can be provided at our workshops, performances and live screenings.

Please request this in advance (admin@ruralarts.org / 01845 526 536) to ensure we can prepare the space accordingly.

Yes! We’re open Tuesday – Saturday, 10am – 4pm.

This means you can visit our award-winning café, artisan shop, take in an exhibition or book to attend a workshop or performance

We look forward to welcoming you to The Courthouse soon!

Yes! The Courthouse café is open Tuesday – Saturday, 10am – 4pm.

This means you can visit us for tasty treats and homemade lunches, as well as visit our artisan shop, take in an exhibition or book to attend a workshop or performance

We look forward to welcoming you to The Courthouse soon!

Yes! The Courthouse shop is open Tuesday – Saturday, 10am – 4pm.

This means you can visit us to browse products from some of North Yorkshire’s finest artist-makers, as well as treat yourself in our café, take in an exhibition or book to attend a workshop or performance

We look forward to welcoming you to The Courthouse soon!

Yes! You can view our upcoming workshops by clicking here.

If you had a booking for a workshop that has been affected by COVID-19, please see the FAQs below.

During your visit, why not browse our artisan shop and treat yourself in our award-winning café? They’re open Tuesday – Saturday, 10am – 4pm.

We look forward to welcoming you to The Courthouse soon!

Yes! You can view what’s coming up by clicking here.

During your visit, why not browse our artisan shop and treat yourself in our award-winning café. They’re open Tuesday – Saturday, 10am – 4pm.

We look forward to welcoming you to The Courthouse soon!

Yes! You can view what’s coming up by clicking here.

If you had a booking for a performance or screening that has been affected by COVID-19, please see the FAQs below.

During your visit, why not browse our artisan shop and treat yourself in our award-winning café, which are open during our performances and screenings.

We look forward to welcoming you to The Courthouse soon!

Thank you for your understanding for the disruption caused by COVID-19.

We hope to have reached all customers with existing bookings for workshops to let them know rescheduled dates (or, in some very small and unavoidable circumstances, cancellations).

If you haven’t heard from us yet, please email details of your booking to admin@ruralarts.org or call 01845 526 536.

As a small charity who anticipates significant financial turbulence over the coming period, we would ask that – should we be unable to reschedule your activity in a way that suits you – you allow us to transfer your booking to a future activity, or provide you with credit against any future activity, rather than requesting a refund, as this may de-stabilise us further. 

We look forward to welcoming you to The Courthouse soon!

Thank you for your understanding for the disruption caused by COVID-19.

We hope to have reached all customers with existing bookings for performances and screenings to let them know rescheduled dates (or, in some very small and unavoidable circumstances, cancellations).

If you haven’t heard from us yet, please email details of your booking to admin@ruralarts.org or call 01845 526 536.

As a small charity who anticipates significant financial turbulence over the coming period, we would ask that – should we be unable to reschedule your activity in a way that suits you – you allow us to transfer your booking to a future activity, or provide you with credit against any future activity, rather than requesting a refund, as this may de-stabilise us further. 

We look forward to welcoming you to The Courthouse soon!

We’re very sorry that the new date for your activity isn’t going to work for you.

You can do one of the four following things with your booking:

1. Transfer to other Rural Arts’ activity

Use the value of your booking towards another Rural Arts’ activity. You can find our what we’ve got coming up by clicking here.

Once you’ve made a selection, email namita@ruralarts.org or call 01845 526 536 with the name of the activity you wish to transfer the value of your previous booking/s towards.

Please note: it is only possible to transfer onto activities that are not sold out.

2. Keep as credit

We’ll generate a voucher for you to use on any Rural Arts’ activity, or in our café and shop, or to give as a gift!

Email namita@ruralarts.org with the details of your booking/s to arrange for a voucher to be created for you.

3. Donate to Rural Arts

Rural Arts is a small charity and faces unprecented challenges at this time. If you are able, you can donate the value of your booking to Rural Arts. 

Email namita@ruralarts.org with the details of the booking that you wish to convert into a donation. It could be worth 25% more to Rural Arts at no cost to you if you’re a UK Tax Payer.

4. Request a refund

As a small charity that is experiencing unprecedented challenges, we ask where possible that you allow us to transfer your booking or give you credit, rather than requesting a refund, as this may de-stabilise us further.

We are grateful of your generosity and patience during this time.

If these options are not viable to you, you may request a refund by emailing namita@ruralarts.org with details of your booking.

Yes! We can also offer additional equipment, buffet services, refreshments or allow you to purchase food and drink directly from our award-winning café.

For more information, please contact Angela Holt, Operations Manager: angelaholt@ruralarts.org, or 01845 526 536

Thank you so much of thinking of us during this difficult time.

Despite being a small charity, we hope to have a big impact on the communities we work with. The pandemic has significantly affected our financial stability and the ability to enrich lives and connect communities.

There are three main ways you can support us: 

1. Visit The Courthouse

From Tuesday 18th May 2021, we are recommencing all of our activities at The Courthouse, including workshops, performances, screenings, exhibitions and re-opening our café and shop. Proceeds from all of this activity supports our charity.

2. Support us from afar

Perhaps you’re not able or not ready to return to The Courthouse yet.

You can support us from afar by:

  • Buy a Gift Voucher for use against future Rural Arts’ activity
    • Our Gift Vouchers can be any value and can be used on absolutely anything we do – from food in the cafe to a workshop for you or a loved one!
    • Any Gift Vouchers purchased during our closure will be valid in perpetuity, meaning you’ve got as long as you need to use it
  • Transferring any current bookings into donations
  • Share about what we do
    • Whether it’s via social media or on a socially-distanced walk with friends, help us spread the word about Rural Arts

3. Make a donation

  • Simple and direct, helping us to protect Rural Arts for the future
  • To make a donation now, click here
  • To discuss longer term ways of supporting us, email Max May, Director and CEO: max@ruralarts.org

Please do consider supporting other local small businesses and charities at this time. They are vulnerable to rapid change but are vital to making our communities vibrant and strong.

Rural Arts' in-person activities across the region

Rural Arts recommences face-to-face activity across the region from Monday 17th May 2021.

Frequently Asked Questions

Yes! Our ON Tour programme which brings professional performances to volunteers across North Yorkshire and the Tees Valey, is recommencing performances shortly. You can find out about upcoming performances by clicking here.

We’re thrilled to be bringing ON Tour back to community venues across North Yorkshire and the Tees Valley.

For information about how you can get involved at the moment, Please contact Jo Gatenby, ON Tour Manager: jo@ruralarts.org, 01845 526 536

We have advised Promoters to refund these tickets. Please contact the Promoter directly.

The funding for our main programme of Heart and Craft has now concluded. We are running some interim sessions at The Courthouse for previous members over the age of 70.

For more information, please contact sorcha@ruralarts.org or call 01845 526 536

We are currently running Monday Makers sessions at The Courthouse.

For more information, please contact sorcha@ruralarts.org or call 01845 526 536.

We have recommenced ATI sessions in person. For more information, please contact jayne@ruralarts.org or call 01845 526 536.

 

The funding for our main programme of Heart and Craft has now concluded. We are running some interim sessions at The Courthouse for previous members over the age of 70.

For more information, please contact sorcha@ruralarts.org or call 01845 526 536

We are currently running Monday Makers sessions at The Courthouse.

For more information, please contact sorcha@ruralarts.org or call 01845 526 536.

We have recommenced ATI sessions in person. For more information, please contact jayne@ruralarts.org or call 01845 526 536.

 

The funding for our main programme of Heart and Craft has now concluded. We are running some interim sessions at The Courthouse for previous members over the age of 70.

For more information, please contact sorcha@ruralarts.org or call 01845 526 536

We are currently running Monday Makers sessions at The Courthouse.

For more information, please contact sorcha@ruralarts.org or call 01845 526 536.

We have recommenced ATI sessions in person. For more information, please contact jayne@ruralarts.org or call 01845 526 536.

 

Anything else

Frequently Asked Questions

Thank you so much of thinking of us during this difficult time.

Despite being a small charity, we hope to have a big impact on the communities we work with. The pandemic has significantly affected our financial stability and the ability to enrich lives and connect communities.

There are three main ways you can support us: 

1. Visit The Courthouse

From Tuesday 18th May 2021, we are recommencing all of our activities at The Courthouse, including workshops, performances, screenings, exhibitions and re-opening our café and shop. Proceeds from all of this activity supports our charity.

2. Support us from afar

Perhaps you’re not able or not ready to return to The Courthouse yet.

You can support us from afar by:

  • Buy a Gift Voucher for use against future Rural Arts’ activity
    • Our Gift Vouchers can be any value and can be used on absolutely anything we do – from food in the cafe to a workshop for you or a loved one!
    • Any Gift Vouchers purchased during our closure will be valid in perpetuity, meaning you’ve got as long as you need to use it
  • Transferring any current bookings into donations
  • Share about what we do
    • Whether it’s via social media or on a socially-distanced walk with friends, help us spread the word about Rural Arts

3. Make a donation

  • Simple and direct, helping us to protect Rural Arts for the future
  • To make a donation now, click here
  • To discuss longer term ways of supporting us, email Max May, Director and CEO: max@ruralarts.org

Please do consider supporting other local small businesses and charities at this time. They are vulnerable to rapid change but are vital to making our communities vibrant and strong.

From Tuesday 18th May, you can speak to our cafe and shop staff directly in The Courthouse during our opening hours (Tuesday – Saturday, 10am – 4pm). They can help you with general enquiries about our activities and you can book onto events directly via them.

You can contact any of our staff via email using the addresses found on our Meet the Team page here.

As current UK Government advice is still to work from home where possible, our phone lines are sometimes unavailable. If you leave a message on our voicemail, someone will get back to you as son as possible. Messages are checked every weekday.

Information and full guidance about Coronavirus can be found on the Government’s website by clicking here.

Video Guide