UPDATED STATEMENT REGARDING COVID-19
Following updated Government advice around non-essential social contact, all of Rural Arts' activities are suspended as of Monday 16th March 2020 at 5.30pm.
On Monday 23rd March 2020, Rural Arts launches RADISH - Rural Arts Daily Inspiration while Staying at Home. It's our way - while our in person services are suspended - to support people to feel connected and creative during this difficult and worrying time.
Click to find out more and please join us
We have answered a few FAQs below
We are contacting customers who have tickets to upcoming performances, events and workshops. Please do bear with us while our small team reaches you.
- I have a ticket to an event, performance or workshop - You will receive an email or telephone call from one of our team to discuss the position and your potential options. Currently, all activity is postponed and we hope to reschedule all activity once Government advice suggests it is safe to do so. We will be in touch with new dates and move your booking to this date. If that date does not work for you, we can give you credit against future bookings, or you may wish to consider donating your purcahse to Rural Arts as we try to navigate this difficult time as a small charity. If these options are not feasible, we can organise a refund.
- I attend a group, like FUSE, Heart and Craft or ATI - All Rural Arts activity is postponed. The group leader will be in contact with you to propose new dates when the Government suggest it is safe to do so.
- I have booked a performance for my village hall via ON Tour - Jo, our ON Tour Manager (firstname.lastname@example.org) will be contacting you shortly to discuss the position and the potential options for your particular show.
- I come to the cafe or your shop - Thank you so much for supporting our work as a charity through your visits to the building! We will be re-opening as soon as possible and look forward to seeing you again soon.
- We have a meeting room booked - Our Operations Manager Angela Holt is the best contact for your booking (email@example.com). Please contact her to discuss the position and your potential options.
- I want to speak to someone - We understand this is a difficult and worrying time. It is unprecented in our almost thirty year history, and we want to support our customers and service users as much as we can. Current UK Government advice is to work from home where possible, so the Rural Arts' office telephone number will not be staffed until further notice. Please contact the staff you require using the email addresses on our Meet The Team page here.
- How can I support you? Thank you so much of thinking of us during this difficult time. Despite being a small charity, we hope to big a big impact on the communities we work with. Postponing our activities, whilst best for public health and advised by UK Government, will have a significant and negative impact on our finances over what could be a number of months. There are three main ways you can support us:
- Turn your current booking into a donation - If you would like, we can absorb your current booking as a donation, and may be able to claim an additional 25% in Gift Aid. Please contact firstname.lastname@example.org if you would like to discuss this
- Buy a Gift Voucher for use against future Rural Arts' activity - Our Gift Vouchers can be used on absolutely anything we do - from food in the cafe to a workshop for you or a loved one! Any Gift Vouchers purchased during our closure will be valid in perpetuity, meaning you've got as long as you need to use it
- Make a donation - Simple and direct, helping up to protect Rural Arts for the future
We hope to re-open - and reschedule activities - as soon as possible however we are not currently able to give any timescales as to what this may be.
Please do consider supporting other local small businesses and charities at this time. They are vulnerable to rapid change but are so vital to making our communities vibrant and strong.
Full government advice around the virus can be found below: