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A Jellyfish Love Story – Access

A Jellyfish Love Story is an online adventure where you will meet live artists, find hidden answers, discover opportunities to connect and move, and experience a dance performance.

Before you start: this might look like a lot of information.

This is just because we want to give you as much detail as possible to make sure you have a great experience.

Most people find the platform the performance is hosted on very easy to use.

A version of these instructions is also available directly on the platform itself, so if you feel confident with joining virtual environments like video calls, you might want to head straight to the event platform on the day:

How to Access A Jellyfish Love Story

A Jellyfish Love Story uses brand new technology called vTogether.

To access vTogether, you need Google Chrome. Google Chrome is a web browser that you can download for free here:

We recommend you wear headphones while using vTogether to avoid any ‘feedback’ (echoes or horrible screeching sounds) and so you can be fully immersed in the experience.

To access vTogether, click this link or copy and paste it into your Google Chrome browser:

When the page loads, it will ask you to grant permission for Chrome to use your camera and audio. This is so others in the space can see and hear you.

You must not have any other video calling software (e.g. Zoom / Skype / Teams) open at this time, otherwise it will not be possible for you to grant permission.

We also recommend you do not have any other web pages open on Google Chrome while accessing vTogether as it will slow down your experience.

Once you have followed the on-screen instructions you will then enter the vTogether platform.

You will be assigned a small human shaped avatar that can move around by using the arrow keys on your keyboard or by clicking with the mouse. Your camera and audio will only become visible to others when near them and vice versa. You can choose to interact with other people within the virtual world or if you don’t fancy it you can walk your avatar away and the video and audio will fade.

You will be greeted by the Oyster Usher, and another voice will be your tour guide.

You will find a schedule of activities on the beach. And then it’s time to explore!

Some Top Tips

  • You can join in as much or as little as you like. If you don’t want to be in a group, you can just walk away!
  • When you enter the vTogether platform, rename yourself to incorporate your Jellyfish self
  • If you feel inspired, dress up as your Jellyfish alter ego at home!
  • Look out for things you can click to explore – there’s little bits of treasure hidden across the experience!
  • Submit your answers to our quiz during the evening to be in with a chance of winning three great prizes!

Technical bits and bobs

If your camera is not connecting, refresh the webpage. On a Windows computer, hold down the [CTRL] key and press F5 on the keyboard. On a Mac computer, hold down the [cmd] key and press ‘R’ if you’re using a Mac

If you’re having trouble getting into the vTogether platform, the most common issue is with camera access.

If you look in the far right corner of where the website address is, you’ll see a little camera icon.

If it has a red cross next to, you just need to click on it to allow access, then refresh the page (instructions above: [CTRL] + F5 / [cmd] + R )

If this doesn’t work, we recommend use run this test created by Google:

If it can’t see your camera and microphone, Google is saying something is wrong with your browser or if it’s a work computer, you may have a company security policy that prevents access. We won’t be able to help you in this circumstance, and you won’t be able to access the platform on this device.

If you have any other issues (apart from a bad test result on the above), email or use the Chat feature on the vTogether platform, which is in the bottom right of the screen.